Accessibility Statement — Flat Clearance Bermondsey

This accessibility statement sets out how Flat Clearance Bermondsey and closely related services aim to be inclusive for all users across the Bermondsey flat clearance area. We are committed to delivering an online presence and in-person services that meet recognised accessibility standards and to make our removal and clearance information available in multiple accessible formats on request. This statement covers our approach to accessibility for people who use assistive technology, keyboard navigation, and screen readers when interacting with information about our Bermondsey clearance services.

We design content and interactive features with WCAG 2.1 AA compliance as our baseline so that the majority of accessibility barriers are resolved. Our design principles favour clear structure, consistent headings, and predictable page layout so that residents seeking flat removal support in Bermondsey can find what they need. We also use semantic HTML, appropriate color contrast, and scalable text to improve legibility for a wide range of users.

For users who rely on assistive technologies, we prioritise screen-reader support and ARIA landmarks to ensure content flows logically. When browsing information about flat clearance in the Bermondsey area, descriptive link text, labelled form controls, and alternative text for images are provided to make navigation intuitive. We test with popular screen readers and perform manual checks to reduce common barriers for people who access content auditorily.

Navigation is built to support keyboard navigation so that anyone who cannot use a mouse can still fully access our online resources about Bermondsey flat clearance. Focus outlines are visible, and interactive elements such as buttons and links are reachable in a logical order. Users can tab through menus, skip repetitive content, and operate custom widgets without relying on pointer input.

Our content editors and developers follow a documented accessibility checklist aligned with WCAG 2.1 AA. This includes checks for meaningful heading structure, descriptive page titles, sufficient color contrast, support for text resizing up to 200% without loss of content or functionality, and avoidance of inaccessible components. We also avoid content that flashes or flickers and provide clear timing controls for moving or auto-updating content.

Key accessibility features for Bermondsey clearance pages include:

• Semantic markup for clear structure and screen reader compatibility;
• Keyboard operability with visible focus and skip links;
• Alternative formats offered on request for documents and important notices.

We carry out regular accessibility testing that combines automated tools, manual review, and, where possible, user testing with people who have a range of disabilities. This testing helps us uncover issues specific to our Bermondsey flat clearance content and services, including navigation flows, form accessibility, and document readability. Results are used to prioritise fixes and improvements with a focus on high-impact issues.

If you encounter barriers while using content about Bermondsey flat clearance or any of our related service pages, please let us know so we can investigate and resolve the problem. Requests for alternative formats, such as large print, braille-ready formats, simplified text, or accessible documents, are welcome. We aim to respond to accessibility requests promptly and to provide the information in a format that meets your needs.

For transparency, we publish progress on resolving accessibility issues and maintain an internal roadmap for improvements to online and service-based accessibility within the Bermondsey area. Continuous improvement is central to our approach; we welcome input about barriers and will aim to address confirmed issues in a timely manner through technical fixes, content changes, or procedural updates.